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Marketing

Marketing made easy—and effective

Attract, convert, retain, repeat: everything you need for simple, smart marketing.

Attract

Grow your client base

From growing your subscriber list to getting discovered on the Mindbody app, we help you connect with more potential clients.

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Effortlessly collect new email and text subscribers from your website, social media, or in person. They're added to your list automatically, so you can start reaching out right away. 

Sync your contact details and client activity with Mindbody in real time. You’ll be able to send smarter, more personalized messages—no manual uploads needed.

Screenshots from the Mindbody Marketplace

More than 2.8M active fitness & wellness consumers are on the Mindbody app—you should be, too. The Mindbody app and website get your brand in front of consumers looking to book services just like yours. 

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Put your intro offers front and center in the Mindbody app or send them in text and email welcome campaigns. It’s an easy and cost-effective way to get in front of new clients.

List your business on the ClassPass app, where a new audience of consumers are looking for their next favorite class or appointment. We’re so sure you’ll earn more revenue, we guarantee it. (Terms apply.)

Engage & Convert

Turn browsers into bookings with personalized campaigns

Automated emails and texts help you convert leads into loyal clients 

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Set up email and text campaigns that automatically send the perfect message—like welcome emails, re-engagement follow-ups, and promotions—all based on your clients’ behavior.

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It's easy to reach out to new clients right away with ready-to-send emails and texts. Use templates for offers, welcome messages, and more, all customizable for your audience.

A screenshot demonstrating the lead management capabilities of Mindbody software.

Our exclusive Lead Management dashboard gives you the tools to engage with leads at every stage of the pipeline—plus you can configure it to your unique business.

Screenshot showing how Messenger[ai] helps automate your marketing.

Our AI-powered messaging platform works 24/7 to automatically answer client questions, book classes & appointments, and respond to missed calls with a text.  

Retain & Build Loyalty

Bring clients back with smart automation

Reach the right clients at just the right time—without lifting a finger.

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Celebrating key milestones is simple with automated thank-you messages, early access, or exclusive perks.

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Automatically send win-back messages when clients miss appointments or haven’t visited in a while—so you can re-engage them and keep your schedule full.

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Use real-time data from Mindbody to automatically tailor each text or email based on a client’s behavior, status, or history.

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Clients can book, buy, and manage their memberships, all from your custom mobile app. With your brand front and center, you’ll build loyalty and boost repeat visits, without the hassle of custom app development.

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Measure

See real-time results to improve performance—and revenue

Built-in reporting shows you what’s working, so you can optimize your campaigns and drive more revenue.

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Track your campaign performance as it happens

Measure how every email and text performs with our reporting dashboard—opens, clicks, opt-outs, and revenue impact. Monitor performance, use the insights to optimize what’s working, and improve your results.

"After switching to Mindbody’s marketing tools at two of our locations, we're on track for our best month ever. The numbers speak for themselves. The integration is awesome, and I love that all my marketing is in one place. Absolutely would recommend."

Courtney Yeager

Founder, The Tox

Ready to get started?

Attract, convert, and retain more clients with integrated marketing.

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Insights and resources to help you market your business

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Frequently Asked Questions

Why is marketing my business important?

The best class in the world isn’t all that great if nobody’s in it. To truly thrive, your business needs a steady stream of new clients and a way of keeping existing clients loyal. Effective marketing strategies and tools are critical to the success of your business. They introduce your brand to future clients and then keep them engaged through every stage of the customer lifecycle. And you don’t have to be a professional advertiser or influencer to do it right: Mindbody can help you get the word out, bring more clients through your doors, and keep them coming back.

How does Mindbody help me promote my business?

Business owners have a full plate, and traditional marketing can be time consuming, costly, and disjointed. Mindbody puts everything you need to manage your client attraction and retention in same place you manage everything else about your business: right in your Mindbody software. The Mindbody network and ClassPass help you get in front of more new clients, and our suite of marketing tools includes automated customizable email and text campaigns that encourage more repeat visits and seamless customer advocacy—with far less effort on your part.

How does the Mindbody app help attract new clients?

The Mindbody app is downloaded more than six times every minute and has over 2.8 million monthly active users. Displaying your services in the Mindbody app gives you exposure to the industry’s largest network of fitness, wellness, and beauty consumers who use the Mindbody app to book their favorite services and search for new ones. With automated features like last-minute deals and intro offers, you can put the right offer in front of the right customer, at just the right time. It’s free to list and simple to set up.

How do I manage text and email marketing campaigns?

You’ll have access to a multichannel marketing platform with patented two-tap mobile technology that quickly builds subscription lists, driving higher conversions and revenue. Client profiles capture behavior, making it easy to send more relevant messages throughout the entire customer journey. Key features include text and email campaigns, an intuitive drag-and-drop editor, advanced A/B testing, list growth tools, near real-time segmentation, and AI-powered content creation tools.

Can I create automated email and text campaigns?

Yes, you can create automated email and text campaigns through the Journeys feature, offering you granular control over your communication sequencing.

Can I A/B test my campaigns?

Absolutely. With advanced A/B testing capabilities, you can optimize both your email and text campaigns.

Am I able to track conversions or customer engagement?

You can easily track subscriber growth, customer engagement, and soon, conversions, all through the intuitive analytics dashboard, which provides real-time data and reporting.

I’m a current Mindbody customer. How do I get started using marketing tools?

Log into your Mindbody software and click the Marketing tab from your home screen. Here you’ll be able to see and manage all of the marketing tools already available to you, and learn about new marketing tools. Ready to upgrade? Contact us to discuss your options. Not a Mindbody client yet? Let’s talk!